Paul Sarnak: Allstate Insurance

Heather Riggin

Heather Riggin was born and raised in Maryland and is a proud mother of two. She has been in the insurance field since 2015 and has been part of the office since 2020, where she is dedicated to helping customers protect what matters most. Outside of work, Heather enjoys spending time outdoors hiking with her husband of 20 years and her two standard poodles, exploring new experiences, and getting creative with arts and crafts. She also loves going to concerts and has recently taken up traveling, embracing every opportunity to see new places and make lasting memories.

Vanessa Zunun-Ordaz

Vanessa is a native Delawarean, that really loves spending her time at the beach. She graduated from University of Delaware and would like to keep studying just for the fun of it. She loves going out and taking trips or staying in and binge-watching shows. Her goal is to travel as much as possible. Vanessa joined our agency in 2023 and assists the Agency Owner and Manager. She also helps the Account Managers and loves to help customers with great service. She is a Spanish speaker and helps the Spanish speaking community with their needs as well. Do not hesitate to call and see if she can help you today.

Maddie Abel

Maddie Abel joined the Agency in 2026 and has been working in the insurance industry since 2025. As an Executive Account Manager, she assists customers with their Auto, Homeowners, Renters, Condo, and Life insurance needs, providing knowledgeable service and support throughout every stage of their insurance journey. Maddie enjoys the ever-changing nature of the insurance industry and appreciates that there is always something new to learn. She finds it rewarding to help customers protect what matters most while continuing to expand her knowledge and skills. Fun Facts About Maddie: Maddie lives in a tiny home that she built with her wife. She enjoys roller skating in her free time and loves staying active.

Chloe Park

Chloe joined the agency in 2026 and serves as a Assistant Account Manager. She assists with servicing customers, helping with claims, and provides support throughout the claims process. Chloe is dedicated to delivering excellent customer service and helping customers feel supported when they need us most. Her favorite part of the job is helping customers file claims, so they receive the care and assistance they deserve during difficult situations. Fun Facts About Chloe: She is the proud mother of a 2-year-old son. Before entering the insurance industry, Chloe worked in the medical field and has experience in nursing.

Caitlin Louia

Caitlin was born in Baltimore and moved to Lewes in 2015. She graduated from Cape in 2019. She loves to spend time with her daughter and boyfriend when she is not in the office. They are always traveling together. Caitlin received her license with us in 2022 and loves serving our community for their insurance needs. She is eager to help and jumps in anytime she is needed. She has a bubbly personality and is a wonderful additional to our agency. Call her for your insurance needs.

Cameron Crow

As a Phoenix native and parent of three, I understand the importance of protecting what matters most. I bring that personal perspective to my work, helping families and individuals find the right insurance solutions for their unique needs. When I'm not assisting customers, you'll find me enjoying sports and activities with my kids.

Celeste Ellis

Born in Ohio originally, moved to DE in 2000 to be near family, married a local man and have fallen in love with everything Delaware. I've worked in the insurance industry for nearly 30 years and still try to learn something new every day. I enjoy customers and take pride in helping protect them from the unexpected, in my free time I enjoy traveling with my husband, time with family, and playing tourist at the Delaware beaches. I play a mean game of putt putt golf. I have 3 furry kids of my own & volunteer with a local animal rescue.

Pete DiFerdinando

Pete DiFerdinando began his insurance career in 2022 and joined the Agency in 2025. Focusing on Commercial insurance and Life insurance, he enjoys the challenge of tailoring policies to fit the unique needs of individuals, families, and businesses. His goal is to help every customer have the right coverage to help protect what matters most. With a background in Computer Science, Pete has a deep appreciation for problem-solving, which translates into his approach to insurance. Outside of work, he is passionate about music and enjoys playing the guitar in his spare time. Whether he's crafting the perfect insurance policy or a great melody, Pete is dedicated to delivering value and insight.

Karly Anemone